Accessibility Policy

At HooGe Brands, we are committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to provide a website that is usable and navigable for everyone. This policy outlines our approach to accessibility:

Commitment to Accessibility

• We recognize the importance of making our website accessible and are continuously working to improve the user experience for individuals with disabilities.

Standards and Guidelines

• Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines set out criteria to ensure that web content is more accessible to people with disabilities. 

Accessibility Features

• We have implemented various features to enhance accessibility, including:
• Text alternatives for images and non-text content.
• Consistent navigation and layout to assist with usability.
• Keyboard navigation capabilities for users who cannot use a mouse.
• Readable font sizes and colour contrasts to improve text visibility.

Feedback and Support

• We welcome feedback regarding the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us at:
• Email: hello@hoogebrands.com

Ongoing Improvement

• We are committed to regularly reviewing and updating our accessibility features and practices to ensure continuous improvement.
• As technologies and standards evolve, we will strive to meet and exceed accessibility expectations.

Third-Party Content

• Please note that some content on our site may be provided by third parties. While we aim to ensure all content meets accessibility standards, we cannot guarantee the accessibility of external links or resources.

8  Acceptable Use Policy

Introduction

This Acceptable Use Policy outlines the rules and guidelines for using the HooGe Brands website, www.hoogebrands.com (the "Site"). By creating an account or using the Site, you agree to comply with this policy.

User Accounts

1. Account Creation: Users must create an account to access certain features of the Site, including placing orders and potentially leaving product reviews, feedback and communication with www.hoogebrands.com and other users. You must provide accurate and complete information during the registration process and keep this information up to date.
2. Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must notify us immediately of any unauthorized use of your account or any other breach of security.
3. User Responsibility: You are responsible for all activities that occur under your account. We will not be liable for any loss or damage arising from your failure to comply with these requirements.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Misrepresentation: You must not provide false or misleading information or impersonate any person or entity.
• Harassment and Abuse: You must not use the Site to harass, threaten, or harm others. This includes sending unsolicited communications or engaging in abusive behaviour in product reviews.
• Infringing Content: You must not upload, post, or transmit any content that infringes upon the intellectual property rights of others or is unlawful, obscene, defamatory, or otherwise objectionable.
• Disruption: You must not interfere with the operation of the Site or any security-related features, including attempts to bypass any measures we may use to prevent unauthorized access.
• Data Mining: You must not use automated devices, programs, or methodologies to access or copy data from the Site without our express permission.

User-Generated Content

1. Product Reviews: Users may be allowed to leave product reviews. All reviews must be respectful, honest, and based on your actual experience with the product. We reserve the right to remove any reviews that violate this policy or are deemed inappropriate at our discretion.
2. License to Use Content: By submitting content (including product reviews) to the Site, you grant HBTG UK Ltd a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and distribute such content in any media.

Enforcement

We reserve the right to monitor user activity and content posted on the Site. If we determine that you have violated this Acceptable Use Policy, we may take appropriate action, including but not limited to:

• Contacting you directly regarding your content
• Removing or editing your content
• Suspending or terminating your account
• Reporting any illegal activities to the relevant authorities for review

Changes to the Policy

We may update this Acceptable Use Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about acceptable use of the Site.